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Who Are We?

TMS Management Solutions Ltd ('We') are committed to protecting and respecting your privacy.

This privacy policy sets out the basis on how we process and protect any information that you give, or we collect, when you use this website. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Our nominated data controller is Tom Maryan, Director. TMS Management Solutions Ltd of 6 The Town House, 123-125 Green Lane, Derby, DE1 1RZ. Please email

What information may we collect about you?

We may collect personal data about you in the course of our work. That may include things like:

  • Your contact details

  • Your date of birth

  • Place of work

  • Previous Landlord

  • Bank details 

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate our Services;

  2. To provide our clients with ongoing customer assistance and support;

  3. To be able to contact our Landlords with general or personalized service-related notices and promotional messages;

  4. To comply with any applicable laws and regulations.

Will we share information about you with anyone?

It is sometimes necessary part of our service to pass on information to third parties. For example:

  1. We may pass on information about you to solicitors to help them proceed with a transaction in which you are involved.

  2. If you are a prospective tenant, we may pass on references about you to the landlord.

  3. We may inform utility companies of changes in the occupiers of property.

  4. We may pass on information to maintenance and repair contractors, in respect of property where we have responsibilities.

  5. We may need to pass on information to those who help collect outstanding accounts.

In addition our practice may be checked or audited by third parties such as our accountants, which may enable them to see some information about you. Such third parties are required to maintain confidentiality in relation to your information.

We will never sell your personal data to anyone and we take your privacy very seriously and take precautions to keep it secure.

On What Legal Bases Do We Process Your Data?

We process your personal data by contacting your previous & current workplaces, your landlord & we will check your financial situation by requesting copies of bank statements and/or payslips. 

What Are Your Rights?

TMS Management Solutions Ltd recognises that your personal data belongs to you and we don’t wish to use it in ways that you don’t want us to.

We do not use your data for any third-party marketing – we only hold your data within the company for the sole purpose of managing your tenancy. 

You can also exercise a variety of rights regarding our use of your data:

•  You can ask us for a copy of the information we have about you

•  You can ask us to correct any incorrect data we have about you

•  You can ask us to delete your data

•  You can ask for your data in a common, machine-readable format

Note that some of these rights may not be enforceable until 25 May 2018 and some aren’t absolute—for example, we may not be able to forget you if you are still living in one of our properties —but we’ll evaluate your request in accordance with applicable data protection laws. TMS Management Solutions Ltd will respond to your request within one month of receiving it. Also, note that you have the right to lodge a complaint with the UK Information Commissioner’s Office or the supervisory authority in your country of residence or place of work.

How do you communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can you withdraw their consent?

If you don’t want us to process your data anymore, please contact us at or send us mail to: TMS Management Ltd, 6 The Town House, 123-125 Green Lane, Derby, DE1 1RZ. You are not required to provide personal data to us. Note, however, that your failure to do so may affect our ability to provide the Services you request. For example, we are unable to process your application for a property if you do not provide your personal information.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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